01
Send a short note
Tell us your service line, rough monthly call volume, and what you do today after hours.
Get started
Catch tonight's calls. We set up in plain daylight.
Most teams are live within a few business days. We start in shadow mode so the first night's calls are reviewed before anything goes out to a caller.
- 02
Setup window
We reply within one business day with a 30-minute setup window and a list of what we'll need access to.
- 03
First night live
We turn on after-hours capture in shadow mode first. You review the trail in the morning before any SMS goes out.
- 04
Two-week check-in
We tune the script and escalation rules with your team after two weeks of real calls.
What we'll ask for
- Your forwarding or porting plan for after-hours calls.
- Calendar access (Google or Outlook) for the booking provider.
- Your current after-hours script, if you have one.
- Names and roles for the people who will review the queue.